Conditions of use

ImageSkin, an entity created in the state of Victoria, operates under the jurisdiction of the courts of Victoria. This means that any legal disputes or issues that may arise in relation to our services or these terms and conditions will be handled by the courts of Victoria.

By visiting our site and purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and available by hyperlink. These Terms of Service apply to all site users, including, without limitation, browsers, vendors, customers, merchants, and contributors of content.

Please take the time to thoroughly understand these Terms of Service before accessing or using our website. By accessing or using any part of the site, you are acknowledging your agreement to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes to our website. We will notify you of any significant changes to these terms via email or other prominent notice on our site. Please check this page periodically for changes. Your continued use of or access to the website after posting changes is accepted.

We take responsibility for ensuring the information made available on this site is accurate, complete or current. However, it’s crucial for you, as our valued customer, to verify the information provided by consulting primary, more accurate, complete, and timely sources. Your active involvement in this process is key to making informed decisions.
This site may contain certain historical information. Historical data is not necessarily current and is provided for your reference only. We reserve the right to change the contents of this site at any time, but we don’t have to update any information on our site. You agree that it is your responsibility to monitor our site changes.

All orders placed are subject to ImageSkin acceptance. It’s important to note that the entity reserves the right to refuse an offer for any reason that is within the bounds of the law and our business policies. All prices are inclusive of GST.

For clarity, all orders can only be placed by a person or persons who have the legal capacity to contract, meaning they are of legal age and have the mental capacity to understand and agree to the terms of a contract. If you are under 18, you cannot place an order with ImageSkin.

Where applicable, in no event shall Image Skin or any of its subsidiaries or affiliates be liable for any direct or indirect, incidental or consequential damages, including but not limited to loss of use, data loss, business or profits. This limitation of liability applies to all claims, whether based on warranty, contract, tort, or any other legal theory, and whether or not ImageSkin has been advised of the possibility of such damages.

ImageSkin will not be responsible for any damages or consequential losses suffered by a customer whose credit card is fraudulently used or used unauthorizedly.

RETURNS

For a successful return, please keep your original receipt as proof of purchase. All returns must be in their original condition, unopened and unused. Please note that returns must be made within 14 days of delivery. 

Returns from metro areas usually arrive with us within seven business days and can be longer from regional or remote areas. We will process your exchange, refund or store credit within two business days of your return arriving back to us.

We’ll reach out to you as soon as your return is complete. 

The customer is responsible for retrieving any items that ImageSkin deem unacceptable or outside of the mentioned timeframe. ImageSkin will only pay to return items that are in acceptable condition, meaning they are in the same condition as when they were received, with all original packaging and tags intact. ImageSkin doesn’t take responsibility for lost items when sending returns, so we suggest you send them via registered post.

Once ImageSkin receives your returned item and deems it to be in an acceptable condition, we will happily refund or exchange it.